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Company:
EUROSIGNAL Cooperative
Solution:
Intra-company information system for Eurosignal, a company that provides internet connectivity
As a result:
Management of client database, connection points, internet connection, client payments and more.
Custom-developed system for managing technician work, mobile application for technicians, management of working hours and work on orders, kilometers traveled,...
Eurosignal is a major internet connection provider in Prague and the Central Bohemian Region. It prides itself on providing high-quality, fast connections that don't drop.
Comprehensive database management of thousands of clients, connections, contracts, payments... Extensive system for managing technician work, including a mobile application.
We have been working for Eurosignal for over 11 years. Our custom-developed and constantly evolving system makes it easy to manage connections for thousands of clients.
Our system is connected to accounting, making it easier to monitor the correct settings of contracts, payments, and client connections.
The system is also directly connected to Internet network connection points and can thus configure services according to current client tariffs.
Another part of the cooperation is a custom-developed application for task management not only for service technicians. Easy input from the helpdesk, clear reporting and a comprehensive solution for user permissions simplify and accelerate the provision of top-notch care to Eurosignal clients.
Thanks to the mobile application, workers always have an overview of the work plan, they always have the necessary data on current installations at hand, and they can easily record their work, trips, and all necessary information directly from the field.
Comprehensive client database
Connection to Internet access points
Mobile application for technicians
Management of contracts, connections, payments...
Employee task management
Accounting software connection
Necessary skills
Detailed functional, process and data analysis.
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Information system design.
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Programming.
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Creation of analytical models.
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System integration.
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Project management.
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Development for mobile devices.
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Integration of the map subsystem.
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User adaptation.
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Operating in a cloud environment.
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